1. General Provisions
These general terms and conditions of the public offer agreement govern the contractual relations between:
– the company “Thermogroup BG” Ltd. whose head office is located at: 51 blvd 25th of September, Dobrich, Bulgaria 9300 registered in the register BG202554648, hereinafter referred to as the “Seller”
-And any individual or legal entity, hereinafter referred to as the “Buyer”, who places an order on the website www.el-boiler.com, hereinafter referred to as the “Buyer”. “Web site”.
These general terms and conditions reflect the entire obligations of the parties. The buyer is deemed to have accepted them without reservation.
1.1. This Agreement is a public offer, which is concluded between the buyer and Termogroup BG, as well as its partners. The document describes all the conditions under which Thermogroup BG provides legal and non-legal services.
1.2. The current version of the offer agreement has been published on the website of Thermogroup BG at www.el-boiler.com
1.3. After the person pays for the services and the funds are credited to the account of the Termogroup BG company, acceptance of the terms of the Offer Agreement is confirmed. From the moment the funds are credited, the person who made the payment is the buyer, and Termogroup BG is the seller. Together, the buyer and seller are Parties to the offer.
1.4. The offer agreement comes into legal force from the moment the buyer pays for services and receives funds from Termogroup BG, without requiring seals and signatures.
1.5. A person intending to use the services of Thermogroup BG is obliged to familiarize himself with the terms of the Offer Agreement before concluding it. If a person does not agree with the terms of the offer, he should refuse to enter into an Agreement and use the services of Thermogroup BG.
2. Subject of the contract
The Termogroup BG company, as a seller, undertakes to provide the legal services (preparation of documents, consultations) required by the buyer.
The Termogroup BG company undertakes to provide the services required by the buyer strictly in accordance with the agreed terms and in the agreed volume. The buyer undertakes the obligation to timely pay the full cost of services to the seller.
3. Acceptance of offer
The customer confirms the offer by paying for the seller’s services.
The acceptance period is taken into account from the moment Thermogroup BG sends the invoice to the buyer. It ends when the Customer pays the cost of services.
4. Procedure for provision of services
The buyer can order the services of the company, Termogroup BG, by contacting us orally or in writing.
Termogroup BG calculates the cost of the necessary services, after which it issues an invoice to the buyer.
The buyer must make payment, thereby agreeing to the terms of the offer.
The agreement between the buyer and the Termogroup BG company is considered to come into force from the moment the funds are received into the seller’s account. From this moment, Thermogroup BG begins work and provides services to the established extent.
Completion dates are agreed upon with the buyer, based on the volume and complexity of the work.
If for any reason the provision of services becomes impossible, Thermogroup BG undertakes to notify the buyer of this no later than 3 days from the occurrence of unpredictable circumstances.
After completion of the work by Thermogroup BG, the Buyer must ensure that he has received all the necessary services.
After the buyer has accepted the services, the parties have no claims against each other.
5. Procedure for settlements between the parties
To pay for services, Thermogroup BG issues an invoice to the client. The invoice can be issued in writing or sent by email to the buyer.
Payment for services is carried out in the form of an advance payment of 100% or in another way, as agreed between Thermogroup BG and the buyer. It is possible to use a different payment procedure. The Parties shall establish calculation methods by agreement.
Responsibility for the correct payment according to the details specified in the invoice rests with the buyer.
6. Rights and obligations of the buyer
6.1 The buyer’s responsibilities include:
Timely provision of the necessary data and documentation for the provision of legal or non-legal services.
Providing reliable information about yourself.
Timely payment for the services of Thermogroup BG, in accordance with the agreed terms and conditions.
6.2 The Buyer has the right:
Receive all necessary services under the Agreement.
Request and receive information about the status of services provided by the company .Thermogroup BG
7. Rights and obligations of the seller
7.1 The responsibilities of Thermogroup BG include:
Providing services on time and of appropriate quality.
Processing of all information provided by the Customer for the provision of services.
Providing free consultation to the Customer. To get advice, you must contact Thermogroup BG, by phone, email, or other means.
7.2 Thermogroup BG company has the right:
Request from the buyer information and documentation needed to provide services.
Receive payment for services in the prescribed amount, within the agreed time frame.
8. Responsibility of the parties
Termogroup BG and the buyer are responsible for failure to comply with the terms of the Agreement, in accordance with the terms of the Agreement and EU legislation.
Thermogroup BG provides services in accordance with standards in the areas of services provided, in accordance with commercial practice, as well as anti-corruption legislation and regulations on the protection of personal information.
Thermogroup BG acknowledges and agrees that:
The offer is accurate, the information provided is complete, and does not mislead the Customer.
9. Dispute resolution
Any disputes between Thermogroup BG and the buyer of services are subject to resolution through negotiations. If it is not possible to resolve the dispute peacefully, the Customer and the Contractor have the right to seek resolution of the dispute by going to court.
10. Privacy
Thermogroup BG company and the buyer undertake obligations of non-disclosure of data for 3 years from the date of termination of the Agreement. Disclosure of technical or commercial know-how or any inventions, processes or initiatives that contain confidential information is prohibited.
11. Duration and amendment of the agreement
The agreement comes into force from the moment the buyer pays for the services and receives funds to the account of Thermogroup BG. The contract is valid until the services are provided by Termogroup BG in full and until the services are accepted by the buyer.
This Agreement may be amended. Before contacting Thermogroup BG for services, you must familiarize yourself with the current version.
12. Conclusion, amendment, termination of the contract
12.1. This agreement between the buyer and the company Termogroup BG is concluded at the moment when the buyer makes payment and the money is credited to the accounts. Termogroup BG
12.2. The Buyer enters into the Offer Agreement voluntarily. In this case, the buyer confirms that he:
I have read the Offer Agreement;
Understands all terms and conditions;
Understands the consequences and obligations that he assumes when concluding the Offer Agreement.
12.3. The buyer has all the rights and powers that allow him to enter into and fulfill this agreement.
12.4. If one of the parties wishes to terminate the contract before completion of the obligations, the other party has the right to demand from the party that wishes to terminate the contract an early withdrawal fee. The fee is commensurate with the price and duration of services. The amount of the minimum fee for early cancellation may be provided at the stage of agreeing on services.
13. Force majeure circumstances.
Any circumstances beyond the control of the parties that prevent the fulfillment of their obligations under normal conditions are considered as reasons for the release of the parties from their obligations and entail their suspension.
The party referring to the above circumstances is obliged to immediately notify the other party of their occurrence, as well as of their disappearance. Force majeure circumstances will be considered all irresistible facts or circumstances that are external to the parties, unforeseen, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.
In particular, the following cases are considered as force majeure or random events: blocking of vehicles or supplies, earthquakes, fires, hurricanes, floods, lightning, transport stops. telecommunications networks or difficulties specific to telecommunications networks external to customers.
If force majeure continues for more than six months, these general terms and conditions may be terminated by the affected party.